Customers may request cancellation of an order within 48 hours of placing the order or before the order is dispatched, whichever is earlier.
Once the order has been processed, packed, shipped, or handed over to the courier/logistics partner, the order cannot be cancelled.
To request cancellation, customers must contact us at:
Email: care@kashvisilk.com
Phone / WhatsApp: 8787004566
Customer Support Hours: 6:00 AM to 8:00 PM